Virgin Mobile chooses to migrate with
Redwood Systems
Redwood Systems Limited has beaten other major competitors
to secure a large contract with new client Virgin mobile , migrating data from their
legacy Billing and Provisioning systems to a new CRM application, ADC Singl.eView.
Virgin mobile continues its success against the current down trend within the
telecommunications industry and are implementing new Customer Care and Billing
systems to help maintain their lead on the competition by providing their customers
with excellent choice and flexibility.
The contract, which has recently commenced, consolidates Redwood's
position and credibility within the telecomms industry as a first class provider
of data migration services. A high quality migration of Virgin Mobile's 2 million
customer base is key to the successful implementation of this system
David Englert and Chris Watkiss, joint MD's say, “We are proud of our
record of successful migration projects across all levels, size and complexity,
especially within the telecommunications industry both here and abroad.
Data migration is an area of a systems implementation project which can often be
grossly undervalued but the issues involved in data cleansing, formatting, converting
and preparing for upload are so time consuming and so exacting that it makes sense to
outsource some or all of the components of the project to an established company with
extensive experience in this specialist area. After nearly a decade of providing
software development, systems integration and data migration, we believe we are fast
becoming an industry leader in the provision of these services.”
“Virgin Mobile's applications are crucial to their business and our
objective will be to minimise the impact caused by being inoperable for the duration
of the implementation”, added Software Development Manager, Richard Goodall. “To this
end, we pay particular attention to the efficiency of our migration software, our aim
being to minimise the business downtime.“
It is the company's objective to build on their success and provide
Virgin mobile with an outstanding high quality product delivered on schedule.
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