In the year 2000, Redwood Systems successfully achieved ISO9001 status, showing our full commitment to service and quality, confirmation of the quality processes that are used to deliver the many services to our clients.

In the year 2003, Redwood Systems successfully achieved Tick IT status, showing our continuing commitment to quality, and our ability to show ourselves specifically as an ISO9001:2000 software supplier as opposed to a generic supplier.

It is the policy of Redwood Systems to efficiently and effectively anticipate, identify and satisfy all customer needs and expectations by striving for continuous improvement.

Disclaimers:
(i) Some of the work we do does not follow the ISO 9001:2000 standard, for example, where a customer wishes our company to work under their supervision using their own quality management system.

(ii) Whilst much of the work we do, does follow the ISO9001:2000 standard, not all adheres to the TICKIT status. An example of this would be where we were meeting a customer's requirements by simply providing a resource to the customer at a required skill and capability. TICKIT requires conformity to a software lifecycle, which in this case, we could not verify because the work was controlled by the customer.